Business Identification
Front Range Mortgage is a DBA of United Mortgage Funding LLC (“Front Range Mortgage,” “we,” “us,” or “our”).
Consent to Customer Care SMS Communications
Front Range Mortgage provides SMS text messaging for customer care and service-related communications.
By voluntarily selecting the SMS consent checkbox on our website and submitting your information, you expressly agree to receive customer care text messages from United Mortgage Funding LLC DBA Front Range Mortgage at the mobile phone number you provide.
These communications may include:
- Responses to mortgage inquiries you have initiated
- Appointment scheduling, confirmations, and reminders
- Updates regarding existing mortgage applications or loan status
- Requests for information or documentation related to your inquiry or application
- Responses to customer service questions and other service-related communications
Our customer care SMS program does not include promotional or marketing text messages.
Voluntary Consent
Consent to receive SMS text messages is voluntary and is not a condition of purchasing any products or services.
The SMS consent checkbox is optional and is not preselected. You may submit an inquiry without agreeing to receive text messages.
By providing consent, you confirm that you are at least 18 years old and are authorized to use the mobile phone number provided.
Message Frequency and Charges
Message frequency varies based on your inquiry, appointments, application activity, and customer service needs.
Message and data rates may apply depending on your wireless carrier and mobile service plan.
Opt-Out and Assistance
You may revoke your consent and stop receiving SMS messages at any time by replying STOP to any text message from Front Range Mortgage.
For assistance, reply HELP or contact Front Range Mortgage at (719) 540-2020.
Following an opt-out request, you may receive a final confirmation message. No additional customer care SMS messages will be sent under this program unless you provide new consent.
Carriers are not liable for delayed or undelivered messages.
SMS Privacy and Information Sharing
Front Range Mortgage respects your privacy and protects the personal information you provide.
We do not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their marketing or promotional purposes.
Service providers assisting with the technical delivery or administration of our SMS communications may process information as necessary to provide those services, subject to appropriate confidentiality and security protections.
SMS opt-in data and consent will not be shared with third parties for their independent use.
Telephone Calls and Call Recording
By contacting Front Range Mortgage or requesting that we contact you, you authorize us to respond to your inquiry using the contact information you provide, subject to applicable law and your communication preferences.
Telephone calls may be monitored or recorded for quality assurance, training, and customer service purposes where permitted by applicable law and subject to any required notice or consent.
Consent to receive customer care SMS messages is obtained separately through the SMS consent checkbox.
Email Communications
If you provide your email address, Front Range Mortgage may use it to respond to your inquiries, provide requested information, communicate about your mortgage application, and deliver other service-related correspondence.
Email preferences and unsubscribe requests will be honored in accordance with applicable law.
Privacy Policy
For additional information regarding the collection, use, storage, and protection of your personal information, please review our Privacy Policy:
Changes to This Consent Policy
Front Range Mortgage may update this policy periodically to reflect changes in our services, communication practices, or applicable legal requirements.
Any changes will be posted on this page. Material changes affecting SMS consent will be addressed as required by applicable law.
Contact Us
United Mortgage Funding LLC DBA Front Range Mortgage
Colorado Springs Office
102 S Tejon St #1100
Colorado Springs, CO 80903
Phone: (719) 540-2020
Email: Brian@FrontRangeMortgage.com
Website: https://www.frontrangemortgage.com/
