Front Range Mortgage, a DBA of United Mortgage Funding LLC (“Front Range Mortgage,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information. This policy applies to information collected through frontrangemortgage.com and through communications with Front Range Mortgage.
Information We Collect
We may collect personal information that you voluntarily provide to us when you submit a form, contact us, request information, apply for mortgage-related services, or otherwise communicate with us.
This information may include:
- Name
- Email address
- Telephone number
- Mailing address
- Information related to your mortgage inquiry or financing needs
- Information you provide through website forms, email, telephone calls, or text messages
- Other information you voluntarily provide to us
We may also automatically collect certain information about your use of our website, such as your IP address, browser type, device information, pages visited, referring website, and interactions with our website.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests for information
- Provide information about mortgage products and services
- Communicate with you regarding your mortgage inquiry, application, or requested services
- Schedule appointments and provide reminders
- Provide application or transaction-related updates
- Request information or documentation related to services you have requested
- Improve our website, services, and customer experience
- Measure website performance and marketing effectiveness
- Provide advertising and marketing communications through channels other than our customer care SMS program, where permitted by law and consistent with your communication preferences.
- Maintain the security and operation of our website and systems
- Comply with applicable legal and regulatory requirements
We do not sell or rent your personal information.
SMS/Text Messaging and Opt-In Consent
Front Range Mortgage is a DBA of United Mortgage Funding LLC.
We offer SMS text messaging for customer care and service-related communications to individuals who voluntarily provide their mobile phone number and expressly opt in to receive text messages through our website.
SMS communications may include:
- Responses to mortgage inquiries initiated by consumers
- Appointment scheduling, confirmations, and reminders
- Updates regarding existing mortgage applications or loan status
- Requests for information or documentation related to a mortgage inquiry or application
- Responses to customer service questions and other service-related communications
Consumers may opt in through an optional, unchecked consent checkbox on our website. Providing SMS consent is voluntary and is not a condition of purchasing any products or services.
Message frequency varies depending on your inquiry and service needs. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact Front Range Mortgage at (719) 540-2020.
We use SMS consent and mobile phone information only as described in this Privacy Policy. We do not use consent provided for this customer care SMS program to send promotional or marketing text messages.
SMS Data Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
Front Range Mortgage may use cookies and similar tracking technologies to operate and improve our website, understand how visitors use our website, measure website performance, and support advertising and marketing activities.
We may use third-party analytics and advertising services that collect information about website activity. These services may use cookies or similar technologies to help us understand website usage and provide advertising based on online activity.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of our website.
Information Sharing
We do not sell or rent your personal information.
We may share personal information with trusted service providers when necessary to operate our business, provide requested services, communicate with you, maintain our website and systems, or comply with applicable laws and regulations.
We may also disclose information when required by law, legal process, regulatory requirement, or when reasonably necessary to protect the rights, property, or safety of Front Range Mortgage, our customers, or others.
SMS opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
While we take reasonable steps to safeguard information, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
Your Choices and Rights
You may contact us at any time to:
- Ask what personal information we have about you
- Request that we update or correct your information
- Request deletion of information, subject to applicable legal and regulatory retention requirements
- Express concerns about how your information is being used
- Opt out of marketing communications
You may unsubscribe from email marketing communications by using the unsubscribe instructions included in our emails.
You may opt out of SMS/text messages at any time by replying STOP.
Certain information may need to be retained when required by law, regulation, contractual obligations, or legitimate business requirements.
Third-Party Links
Our website may contain links to third-party websites. Front Range Mortgage is not responsible for the content, security, or privacy practices of those websites. We encourage you to review the privacy policies of third-party websites before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or services. Updates will be posted on this page.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or the information we maintain about you, please contact Front Range Mortgage through the contact information provided on our website or by telephone at 303-524-9907.
